Đây là bạn của MTDM nhờ báo động cho người VN mình biết, khi she mướn xe của tụi Budget, bị nó lừa đảo và charge thêm tiền insurance 1 cách mờ ám, vì không rành và không đọc kỹ, nên khi nhận xe đã ký tên vô contract để bị charged thêm tiền Liablity Damage Waiver và cả tá tiền fee gì đó lên tới $150 ( dù đã trả tiền rent với Expedia trước đó hết rồi )

Tụi Budget này ma giáo và lưu manh, bà con VN mình nhớ cảnh giác nhé.

We went to a trip to Las Vegas on May 9 for yearly vacation.

Everything was OK for my trip, but I extremely pissed up with Budget Car
Rental in Las Vegas for they charged us more money ( $23.45/day for LDW
) without asking or explaining to us, and our insurance covers
everything so we don't need that. We arrived Las Vegas at night, and by
the time we went to Budget Car Center it was almost midnight, and the
contract was blur and the letter font was small, so we didn't check it
carefully until we returned the car. We already filed a complaint at
Budget before we left Las Vegas and sent Budget Car Customer Service 2
emails, and called Las Vegas Customer Service to follow up with our
complaint, because it's quite sneaky and dishonest when they tried to
rip customer of by charging more money due to the lack of attention from
customers.

I asked Customer Service in Las Vegas to check their audio records to
know if their agent asked or offered us to pay more money for LDW,
because it's not necessary and we did show Budget agent our insurance
policy, he said it's OK but still charged us more money without notice
or telling us what's is that, and they just said that we signed the
contract that meant we accepted their service. Is that correct if they
try to solicit customer without ask or explain anything but sneaky
charge extra money for their profit ? Our insurance covers everything,
and if accident happened, our insurance will pay for the loss, not
Budget Car Rental.

The way they run their business is dishonest and untrustable.

Now I report this to Better Business Bureau in Las Vegas and hope that Budget Car Rental
will credit back to us the extra money they already took dishonestly and
malicious.

I will also put my case on all the websites I've joined, and tell people
never never rent a car with Budget cause they try to rip you off.